Frequently Asked Questions

Everything you need to know about shopping with AWRY

What is the standard shipping time for AWRY orders?

Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days.

How do I return an item that doesn't fit?

We offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

Are your garments ethically produced?

Yes, sustainability and ethical manufacturing are at our core. We partner with certified factories that ensure fair wages, safe working conditions, and reduced environmental impact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

How do I find my perfect size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our support team for personalized advice.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat.